SimpliSafe Camera is one of the top models in the security camera industry. Likewise, these surveillance devices guard your premises with colored night vision as well. However, including such advanced features, sometimes the best systems can run into issues such as SimpliSafe camera not detecting motion and more.
Additionally, the above-discussed problem occurs due to multiple reasons that disrupt the functioning of the SimpliSafe camera. Therefore, it is necessary to resolve this issue timely for optimal camera performance. In addition, if you are seeking help with the SimpliSafe camera motion detection not working issues, then you must read this guide. Here, you will understand the reasons and the strategies to fix it.
Why is My Simplisafe Camera Not Detecting Motion?
Moreover, the SimpliSafe outdoor camera not detecting motion issues are very common and occur due to:
- Poor or no internet connection
- Incorrect modes and rules configurations
- Motion sensitivity is too low
- Inaccurate motion type selection
- Incorrect bandwidth (5Ghz frequency)
- Limited Activity Zones
- Glitches & Bugs
Quick Fixes to SimpliSafe Camera Does Not Detect Motion
Further, you are now aware of the root causes that give rise to the motion detection issues. Similarly, it is essential to resolve this error to avoid improper camera functionality. Additionally, users also face SimpliSafe Doorbell Camera Not Detecting Motion as with their indoor/outdoor cameras. Therefore, in this section, we share the effective troubleshooting steps to fix this problem, have a look:
Stabilize the Internet Connection
Ensure to have a stable internet connection on your surveillance device to control issues such as errors. Therefore, you can use the wired network connection or relocate your camera.
Reconfigure the Modes and Rules
Sometimes, the motion detection feature is disabled and then such an issue occurs. For this, access the camera settings and go to the Mode and Rules section. Here. Enable the Motion detection feature, set the sensitivity level, activity zones, and more as recommended.
Place the Camera Within the Router’s Network Range
Relocate the security gadget to the central location within the networking device’s range. Ensure that the camera is not positioned behind see-through curtains, trees, etc. This will hinder motion detection and coverage.
Power Cycle the Camera
Occasionally, motion detection issues may also occur due to internal camera glitches and bugs. This results in slower camera performance and other issues. Therefore, reboot the camera and base station.
Change the Network Frequency
If your router is set on the 5Ghz bandwidth, then the camera does not work. So, it is essential to change the network frequency to 2.4 GHz as SimpliSafe surveillance devices are not compatible with 5 GHz.
Factory Reset the Surveillance Device
If the above-mentioned steps don’t work to resolve the SimpliSafe indoor camera not detecting motion issue, then hard reset your device. It will revert the camera to its default settings and you have to reconfigure it from scratch.
If you are seeking more help with SimpliSafe cameras, then get in touch with us!
FAQs
How to Enable Simplisafe Camera Motion Detection?
To enable the camera motion detection feature, open the SimpliSafe app and access it. Now, click on the gear icon in the upper right corner and then choose your camera. Here, tap on the motion detection feature and toggle the swipe option to ON.
Can SimpliSafe Camera Record Without Enabling Motion Detection Feature?
Yes, but it is available in the few specific camera models that support SimpliSafe Foresight. The camera can capture the smaller clips of 15-20 seconds by enabling the Continuous recording option in Settings.
How to Adjust the Motion Sensitivity of the SimpliSafe Camera?
To adjust the motion sensitivity of the SimpliSafe camera, open the SimpliSafe app on your smartphone and then go to My System>Camera Setting>Select camera>Motion Detection. Further, toggle the scale for medium to high sensitivity levels for motion detection according to your preference.
